Success Story: Academic health system embraces change management for integration and leadership strategies

In late 2015, a Chicago-based health system announced the integration of two new organizations, necessitating a rapid adoption of an ERP system and a repeatable change management methodology to handle the challenges of merging functions while maintaining patient care and defining change leadership as a core competency.

The Challenge

To apply change management on two ERP system integrations as a demonstration of enterprise change capability and leadership competency.

The Solution

• Attend the Prosci ECM Boot Camp to outline a strategy for embedding a consistent and structured approach to change management
• Certify a cohort of change practitioners in the Prosci methodology
• Engage and educate sponsors
• Use the Prosci 3-Phase Process as a framework for setting project expectations and planning and executing change management work
• Use Prosci best practices research to inform and reinforce change management planning and work

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