Success Story: Energy and Utility Company Leads The Way Toward Enterprise Change Management Competency

Formed from a merger in 2015, AVANGRID, Inc., a diversified energy company with 7,000 employees in 23 states, recognized the need in 2012 for greater agility to address global challenges and industry evolution, making change management a strategic priority.

The Challenge

Mobilize people to become more agile in a rapidly changing industry.

The Solution

• Implement a change management program at AVANGRID
• Adopt the Prosci Change Management Methodology and obtain an enterprise license
• Establish a Change Management Office and Roadmap
• Build a Change Management Network of certified professionals across all business areas
• Establish a change management webinar series to educate employees on upcoming changes in the enterprise
• Develop an Enterprise Change Management Plan
• Conduct a Maturity Model Audit to determine baseline change management competency
• Provide change management consulting services to various business areas

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